Kent J. Chen's WebLog

...information technology, internet, and random thoughts

Monday, July 28, 2008

What do you use for IT documentation?

I had been using MS Word to make all my IT documentation and saved in a structured folder but found it's hard to maintain and catch up.  Oftenly, the steps to make a document made me reluctant to do so.  I had tried a few Wiki tools but found it's hard for me to make a quite format rich documents in Wiki, besides, its non-standard HTML format makes it ever harder for me to do even a very simply instructions.

image Finally, I tried and finalized to use telligent's new released Graffiti cms system as my IT document library.  Its simplicity and flexibility totally meets almost all my needs.  I can easily customize the layout and move content to or from wherever I want.  It also works seamlessly with my favorite blogging publish tool, Windows Live Writer.  Whenever I want to document something, I can simply fire up my live writer, write something down, pick up which category should belong to, and publish it right after I finish it.  Yes, comparing to Wiki, it lacks of the version tracking but this is not what I am concerned the most.  However, if the revision control weights pretty well in your list, you should be considering Wiki instead.

posted @ Monday, July 28, 2008 11:45 PM | Feedback (0) | Filed Under [ IT Tools ]

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